The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of Nicole Ocean and the BPO University. Copyright © Protected 2006-2010. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ® Protected by BPO University, 2006-2010. All Rights Reserved.


  • Privacy Policy
  • We'd like to invite you to browse through the store and shop with confidence. In addition, we adhere to a strict privacy policy that means your information will never be shared, sold, or otherwise distributed. Thanks for stopping by!


  • Shipping & Delivery
  • You will receive a FREE automatic digital download of your purchase after you complete your order. After paying for your purchase you will have an opportunity to download your eBook within our secure shopping cart. If you experience absolutely any problems please give us a call and we will be glad to be of assistance. You can reach us directly at: 360-224-6988


  • Return Policy
  • 100% Satisfaction Guarantee or receive a Full Refund within 14 Days (of the date of purchase) Customer satisfaction is our top priority! We feel so confident in the quality of the products that the BPO University offers therefore if you are unsatisfied for any reason we will refund your full purchase price. Feel free to email us with any questions or concerns.


  • Store Hours
  • Our Virtual Storefront is open 24/7, 365 days a year. Live Customer Service is Available: Monday-Friday Hours: 9 am-5 pm PST Reach us at: 360-224-6988